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Burger Kingdom: Deconstructing QSR Burger Experiences​ and Loyalty Drivers

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Research Objectives

To understand consumer’s associations with & perceptions of “Fast Food” in their life.

Deconstructing dining experience specifically for Burger consumer.

Cues to Enhance client’s brand Experience.

Approach and Methodology

Focus Group Discussions

With 8 Respondents

1.5-2 hours

At a central location

SAMPLE SIZE: 18 FGDs

MARKET: Delhi, & Mumbai

Target Group

Male

18-25 years and 26-35 years

Student, Working Professional & Businessman

SEC – A2/A3/B1

Usership

Must be a frequent QSR consumers.

Must do dine-in at least twice in QSRs a month.

Regular consumer of BK & McDonalds.

Lapser of BK & McDonalds consumer.

Mix of Veg & Non-veg consumer.

Must consume burger at least 1- 2 times a month from any QSR.

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