Decoding Preferences and Innovation Spaces in the Instant Coffee Market

Research Objectives
360 degree understanding of the consumers and their interaction/usage of the coffee category as well as the brand(s)
Associations and perceptions of the key brands in the market? Deconstructing the values, imagery, benefits, perceptions that influence consumer decision making
Assessing feedback on ideas to learn and identify cues on these parameter – Comprehension, Newness, Appeal & Interest, Expectation, Format Expectation, Category Fit, Relevance, Area's improvement, Uniqueness and impression for client’s brand.
Approach and Methodology
Extended Mini Group Discussion
With 5 Respondents
Lasting up to 1.5 hours
At a central location
In-Depth Interviews
Virtual Interviews
Lasting up to 1 hours
SAMPLE SIZE: 16 MGDs followed by 16 IDIs
MARKET: Delhi & Mumbai
Target Group
Females
25-45 Years
Working Women and Homemakers
NCCS: A
Single/ Married with/out kid
Usership
Regular drinkers of instant coffee (at least 3-4 times a week).
Mix of brands (Nescafe, Bru, Tata, Davidoff).
Mix of jar and sachet users of instant coffee.
Have not heard of beaten coffee.
Have not tried beaten coffee before.
Mix of shopping formats (e-commerce, modern trade).
Bright Side Up: Fabric Cleaner Perception, Usage & Brand Communication
This FMCG study explores perceptions of cleanliness, progress, and product effectiveness in detergent usage. It uncovers what whiteness and brightness mean to consumers, brand loyalty drivers, and how users decode visual and verbal cues in detergent communication and advertising.
Gifted Delights: Consumer Triggers and Barriers in FMCG Gifting Packs
This study unpacks the gifting behavior around sweets, chocolates, and festive hampers. It identifies triggers, brand preferences, and packaging expectations during festivals. Insights help reposition everyday FMCG items as thoughtful gifting options.
Laundry Logic: Decoding Detergent Usage and Brand Loyalty for Machine Washing
Focused on machine wash users, this study deciphers the behavioral and emotional connections consumers have with detergent brands. It captures how users choose between brands and what role price, efficacy, and fragrance play in loyalty.