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Heated Decisions: Understanding Water Heater Needs and Innovation Cues​

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Research Objectives

To identify partially and fully unmet latent needs in the category of water heaters.

Understanding the space of bathing

Understanding the role of water heaters in consumer lives

Mapping the purchase journey

Needs fulfilled

Understanding their bathrooms and gaps or spaces that can be leveraged for water heaters

Innovation and product cues for water heaters to meet consumer needs

Approach and Methodology

Focus Group Discussion

With 8 Respondents

Up to 2 hours

At a central location

SAMPLE SIZE: FGD - 9

MARKET: Mumbai, Delhi & Bangalore

Target Group

Male

25-35 years

SEC: A/B

Married with/without kids

Working & Business

Usership

Mix of intender and recent purchaser of water heater.

Mix brand of intender and recent purchaser: AO smith, Crompton, Havells, V-Guard etc.

Mix of online and offline intender and recent purchasers.

Must be intending to purchase a water heater in the next 3 months.

Must have purchased a water heater in the last 3 months.

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