Home is Where You Check-In: Rise of Alternative Stays and Booking Preferences

Research Objectives
Understand the alternate accommodation users’ attitude and decision-making process.
Travel habits, attitude, and frequency
What drives decision-making for various accommodations and where alternate accommodations fit
Understand the process of selecting the apt accommodation and the travel partner
Approach and Methodology
In-Depth Interview
Lasting up to 90 minutes
At a Central Venue
Sample Size: 36 IDIs
Market: Delhi & Mumbai
Target Group
Male & Female
A1+
18-40 years
Working Professionals and businessman, students
Usership
Have booked alt accommodations at least twice in the last 1 year from booking.com/Airbnb for predominantly domestic travel
Regular travelers – well traveled domestically and internationally – average at least 3 trips every year
What Clicks with Online Hotel Booking Users and Non-Users: Overcoming Barriers
This research tests four hotel booking concepts for an OTA brand, evaluating their uniqueness, appeal, and ability to overcome booking barriers. It includes both OTA users and offline bookers. The study identifies the route to connect with the digital traveler.
Plastic to Points: Traveler Preferences for Co-Branded Credit Cards
This case study examines the expectations and perceptions of co-branded credit cards among frequent OTA users. It evaluates consumer satisfaction, usage patterns, and reactions to a proposed new credit card offering, providing insights for targeted innovation.
From Aisle to Aisle: Inside the Travel Bag Choices of Modern Travelers
This study tracks consumer preferences in travel bags through 40 in-depth interviews conducted in Delhi and Mumbai. It maps the purchase journey, explores emotional and functional drivers, and analyzes brand positioning for VIP, Wildcraft, Samsonite, Safari, and American Tourister.