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Food at Your Fingertips: Dynamics of Online Food Ordering and Consumer Preferences

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Research Objectives

Brief understanding of the Indian consumer and the evolution of ordering in food

Understanding the preference of the right online ordering partner

Key Triggers and reasons for deciding the right partner

Perceptions and experience with other players

SWOT of key players in the market: Identify strengths of Client’s brand and Chinks in Competition

Identify need gaps and scope of improvement

Approach and Methodology

Focus Group Discussion (Multi Phases TVC Study)

With 8 people,

Lasting up to 120 minutes

At a Central Venue, In-home interview

Sample Size: 120 FGDs

Market: Delhi, Bangalore, Coimbatore, Lucknow, Ahmedabad, Mumbai, Nagpur, Chennai, Pune, Chandigarh, Guwahati, Jaipur & Indore

Target Group

Male and female

Age: 18-35 years (Split into 18-24 years, 25-35 years

SEC A

College Students, Early Jobbers, Working Professionals, Homemakers

Usership

Online Active Users: Must purchase

Offline Active Users

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