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Alexa, Book Me a Room: Voice-Activated Travel’s Future and User Preferences

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Research Objectives

To test and evaluate prototype app designs on the interface for voice bookings on the client’s app.

Approach and Methodology

One-on-One Interview

  • Lasting up to 60 minutes

  • At a central location

Sample Size: 16 IDIs

Market: Ghaziabad & Kanpur

Target Group

  • Male

  • NCCS A2B1

  • 25-35 years

  • Working/Traders

Usership

  • Offline Hotel Booker: Must be booking hotel through travel agent or walk into the hotel at least 2-3 times a year

  • Online Booker: Must book hotel through OYO/Goibibo etc at least 2-3 times a year.

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