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A Recipe for Growth: Case Study in F&B Industry and Consumer Preferences

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Research Objectives

  • Consumer eating out habits and behavior

  • Pizza – Interaction with the category - Perception and frequency

  • Brand perception, likes and dislikes, SWOT, relevance, service standards and viewpoint on food

  • Key competition in pizza space – Preferred outlets and reasons : Taste, price, deals, variety

  • Chinks in the armor of client’s brand and course correction the brand needs to take

Approach and Methodology

Focus Group Discussion

  • With 8 people

  • Lasting up to 90 minutes

  • At a Central Venue

Sample Size: 20 FGDs

Market: Ahmedabad, Lucknow, Indore & Surat

Target Group

  • Male & Female

  • NCCS A/B

  • 19-34 years

  • College Student, Young Working Adult, Home maker, Working or business man.

Usership

  • Veg and Non Veg Consumers 

  • Frequent Pizza Consumers (Must order pizza or go out to eat at least once a month)

  • Infrequent Domino’s Consumers (2-3 times in last 12 months)

  • Domino’s lapsers (Have not bought Domino’s in last 6 months, but had it multiple times before that)

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