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Heated Decisions: Understanding Water Heater Needs and Innovation Cues​

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Research Objectives

  • To identify partially and fully unmet latent needs in the category of water heaters.

  • Understanding the space of bathing

  • Understanding the role of water heaters in consumer lives

  • Mapping the purchase journey

  • Needs fulfilled

  • Understanding their bathrooms and gaps or spaces that can be leveraged for water heaters

  • Innovation and product cues for water heaters to meet consumer needs

Approach and Methodology

  • Focus Group Discussion

  • With 8 Respondents

  • Up to 2 hours

  • At a central location

SAMPLE SIZE: FGD - 9

MARKET: Mumbai, Delhi & Bangalore

Target Group

  • Male

  • 25-35 years

  • SEC: A/B

  • Married with/without kids

  • Working & Business

Usership

  • Mix of intender and recent purchaser of water heater.

  • Mix brand of intender and recent purchaser: AO smith, Crompton, Havells, V-Guard etc.

  • Mix of online and offline intender and recent purchasers.

  • Must be intending to purchase a water heater in the next 3 months.

  • Must have purchased a water heater in the last 3 months.

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