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Laundry Logic: Decoding Detergent Usage and Brand Loyalty for Machine Washing

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Research Objectives

  • Understanding consumer behavior & need gaps in machine wash detergent category.

  • Category Understanding, Understand behavioral aspects of consumers,  Understanding different need cases and use cases in the category

  • Understanding the Behavioral aspects for users while washing clothes in machines & unraveling consumer’s attitudes/ behavior towards machine washing.

Approach and Methodology

  • Focus Group Discussion

  • With 8 Respondents

  • 120 minutes

  • At a central location

  • In-home Observatins

  • 45 minutes

  • At consumer’s home

SAMPLE SIZE: 16 FGDs & 24 In-Home Observations

MARKET: Delhi East & West, Rohtak, Karnal, Ludhiana, Amritsar, Nagpur & Varanasi

Target Group

  • Female

  • 21-35 years

  • SEC: B/C

  • Single and married with/out kid

  • Working & Housewife

Usership

  • Must be washing clothes themselves (by hand or semi automatic washing machine).

  • Must be branded detergent users (Surf Excel, Rin, Wheel, Ghadi, Tide, Aerial, Nirma)

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