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Protection Reimagined: Insurance Perception and Brand Positioning Gaps

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Research Objectives

  • To understand the current vs desired positioning of the brand and therefore the market strategy that would help differentiate client’s brand from competition.

  • To assess and bridge the gap between the Brand’s intended positioning and how it is actually perceived by the gatekeepers of the category

Approach and Methodology

  • Focus Group Discussion

  • With 6 Respondents

  • 1.5 Hours

  • At a central location

SAMPLE SIZE: 6 FGDs

MARKET: Delhi NCR, Bangalore & Pune

Target Group

  • Gender: 2 women groups, 4 men groups

  • Older working: 35 to 45 years

  • Mature working: 46 to 55 years

  • Married with children or without children, Single, Divorced, Separated etc.

  • Salaried/ Business/ Self-employed/Part-time working/Housewives

  • SEC A1A2

  • Having an average annual income 5 lakhs or above per annum

Usership

  • Must be aware of critical illnesses.

  • Mixed insurance usership

  • Owners – recently bought a life insurance policy or health rider in the last 6 months

  • Intender – planning to purchase one in the next 6 months

  • Aware Non-triers – Aware of CI diseases e.g. has a close family member/friend who has suffered from critical illnesses.

  • Decision maker or active participant in financial decision.

Insuring Trust: Gauging the Emotional Pull and Impact of Insurance Advertising​

This research evaluates consumer reactions to life insurance propositions from top players, focusing on appeal, emotional resonance, and perceived honesty. Insights help refine messaging to reinforce trust, transparency, and promise-keeping as brand values.

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