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Automotive

Wired for Drive: Connected Car Features and User Experience in India

WhatsApp Image 2025-02-28 at 22.10.24_bc0f4a03

Research Objectives

  • To Understand the role the vehicle plays, the needs it fulfils, and the usage of the vehicle currently owned.

  • Detail the reasons for purchasing the current brand with focus on connected service.

  • Deep dive into connected facility and understand consumer reaction to that.

  • Understanding the need gaps in detail for the current connected facility.

Target Group

  • Male & Female (70:30)

  • 30-40 years

  • Single, Married with/out kid

  • Salaried/ Self Employed

  • SEC – A1

Approach and Methodology

  • In-Depth Interview

  • Up to 60 Minutes

  • Virtual Interviews

SAMPLE SIZE: 120 IDIs

MARKET: Delhi, Jaipur & Pune

Usership

  • Must be a car owner and have purchased their current car worth 7-20 lakhs in the last 2 years.

  • Mixed brand owner of – Honda City/Civic/Jazz/CRV/Brio, Suzuki Ciaz/ Scross, Ignis, Baleno, MG Hector, Hyundai Venue

  • Currently using a connected car facility on a regular basis

  • Owns variants with connected car service available and also uses the same on a regular basis

  • Should be primary decision maker of the connected car vehicle and user

  • Connected usership

  • Enthusiasts- For whom connected was essential during vehicle purchase

  • Regular- Connected is seen as an added feature while choosing the vehicle

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